At Twogees Academy, your privacy matters. This policy explains what data we collect, how we use it, and the choices you have. We've written it in plain language — no legal jargon, no hiding behind fine print.
We use your information to provide access to purchased courses, send course updates and relevant communications, and improve our platform experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.
All payments are processed securely through Razorpay, a PCI DSS Level 1 compliant payment processor. We never store your credit card, debit card, or banking details on our servers. Razorpay handles all sensitive payment data with bank-grade encryption.
We use industry-standard encryption (TLS 1.3) and security practices to protect your data. All data is stored securely via Supabase with row-level security policies ensuring your data is only accessible by you. We conduct regular security audits and follow OWASP best practices.
You have full control over your personal data. At any time, you can:
We retain your account data for as long as your account is active. If you delete your account, we remove all personal data within 30 days. Anonymized, non-identifiable usage analytics may be retained indefinitely for platform improvement.
We offer a 7-day money-back guarantee on all purchases. If you are not satisfied with your purchase, contact us within 7 days for a full refund. Refunds are processed through Razorpay and typically appear in your account within 5-7 business days.
Twogees Academy is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.
We may update this policy from time to time. Significant changes will be communicated via email to registered users. The latest version will always be available on this page with the updated date at the top.
Reach out and we'll explain anything in plain language.